“ We are not another "project management" piece of software. BTX captures the power and accessibility of a social platform to accomplish the business needs of an enterprise. ”

Technical Support Representative (Berkeley, CA)

Home Careers Tech Support (Berkeley)

Terms:	Salaried Employee with full benefits
Hours:	Full time and Part Time
Locations:	New York, NY Berkeley, CA Sofia, Bulgaria or remote (work from home)
Reports to:	Support Manager

Blogtronix, the creators of the Blogtronix Enterprise 2.0 platform for blogging, wiki, and social networking, is growing and looking for a full-time and part-time Support Representatives to provide technical support and assistance to our customers.

To succeed in this role strong technical problem-solving skills and excellent English verbal and written communication skills are essential.

Responsibilities

Respond to and resolve customer service requests related to the set-up and use of our Blogtronix application service and software

Work shift is evenings and weekends

Requirements

Experience using blogging, wiki and social networking software and services- Blogtronix preferred

Strong technical writing and communication skills

Customer service experience

Ability to demonstrate intelligence and fast learning of new and potentially complicated concepts

Self motivated and able to work on projects with minimal supervision

Enthusiasm, creativity, and a desire to work on an innovative team

High speed internet access (if working from Home)

Desirable

Windows 2003 server, IIS, SQL, C#, .NET, AJAX

To Apply

Please send your resume to jobs@blogtronixusa.com with the subject line: “Position: Technical Support Representative – Blogtronix

Blogtronix.com

Technical Support Representative (Berkeley, CA)

Responsibilities

Requirements

Desirable

To Apply